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Haylee

  • Total activity 50
  • Last activity
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Activity overview

Latest activity by Haylee
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    Haylee commented,

    Hey Rusty, glad to see the article was helpful, please let me know if you have any other questions, I'd be happy to assist! 

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    Haylee commented,

    Official comment

    Hi there, thanks for reaching out. We'd love to help you track a device. First, you need to create an account and install the app onto the device you wish to track. I've made your comment into a ti...

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    Haylee commented,

    Hi Amy,  I've forwarded your ticket to the team so they can locate and cancel your account for you. If you signed up within the last 24 hours you'll also be eligible for a refund. Please let me kno...

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    Haylee commented,

    Hi again April. I've just checked our system and can see my colleague Rachel got back to you. It looks like you didn't have our app installed before the phone was lost and so unfortunately you won'...

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    Haylee commented,

    Official comment

    Hey April, I'm really sorry to hear that! I'm sure you must be concerned and I hope we can help. I've create a ticket out of your request so one of the team can jump straight on this and see if we ...

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    Haylee created an article,

    My email address is already taken

      If you're trying to sign-up but getting an error message saying your email is already taken, don't worry, just follow these simple steps.    Click HERE, this will take you to the reset password...

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    Haylee commented,

    Hi there Mark, Thanks for reaching out. I've forwarded your request onto the team to cancel. We'll send you an email when the account is closed. Have a great day!

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    Haylee commented,

    Hey there. Thanks for reaching out to us. Just to let you all know that I've forwarded on your requests to our team and they're working on cancelling your accounts now. We'll send you confirmations...

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    Haylee created an article,

    Can I track without their knowledge?

      At Device Tracker Plus our primary concerns is safety which is why we created a service to help our customers look out for their loved ones and make sure they are safe. This means that the servi...

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    Haylee created an article,

    I haven't received the link

      If you've not received the link to set up Device Tracker Plus, there could be several reasons.  1 - You've entered the wrong phone number. If this is the case, don't worry, simply repeat step 2 ...