Data protection and recovery: iPhone
How to backup your data
Backing up your data means that, if you lose your device, you'll be able to retrieve the information stored on your phone - such as pictures, contacts and app settings - and access it on a new device. What many smartphone users are unaware of, however, is that not all of the data on your phone is automatically backed up. But you can quickly and easily amend your settings to guarantee you're saving the information you need.
When you first sign up for an iCloud account on your iPhone you'll have the choice to enable iCloud backup. If you're unsure if you selected this, check your settings as follows:
- Connect to a Wi-fi network
- Navigate to Settings > [your name], and select iCloud.
- Click iCloud Backup.
- Tap the toggle so that backup is enabled and click ok on the 'Start iCloud Backup' message.
- Your iPhone will now automatically backup your data when you're connected to Wifi, plugged into a power source, and your screen is locked.
- You can also click 'Backup Now', located on the same screen to perform an immediate backup of your data.
Apple gives you 5GB of iCloud storage for free which will be used up fast, particularly if you frequently backup photo and video content. You can buy more storage from Apple with plans starting at $0.99 per month for 50GB of storage. If you don't want to pay more there are some other options you can try. Adjust your settings to store lower resolution versions on your photos on your phone and store high resolution images to iCloud. To do this go to Settings> [your name]> iCloud > Photos > Optimize iPhone storage.
You can also install free apps which provide more storage. Google Photos is a great app for extra free space, simply the install app on your iPhone, login to a Google account on the app and walk through the instructions. Photos stored to your phone will automatically start backing up your photo library.
Access backed up data to a new handset
To access your backed up data on a new handset, complete the following steps. If you've already set up your new phone you'll need to erase any settings and content on it before you can complete this process.
- Turn on your new device. You should now see a 'Hello' screen.
- Work through the steps until you see the Wifi screen.
- Connect to a Wi-fi network
- Follow the steps until you see the Apps & Data screen, select 'Restore' from iCloud Backup.
- Log into to iCloud using your existing Apple ID and password.
- Choose which backup you'd like to restore on your phone. The options will be listed with the date of the backup. The most recent backup will have the most up to date data.
- If you've previously used multiple Apple ID's to purchase content on your phone you'll be given the option to sign into each profile. But can skip this step if you only have one ID or don't know your credentials.
- Complete the additional setup steps on screen.
- Ensure your device remains connected to Wifi and to a power source until the process is complete to allow your data to fully download onto the new device.