I've received a message asking me to install an app, who is this?

Hi, we're Device Tracker Plus. We provide a safety app for parents and individuals who want to track the mobile devices of their children and loved ones to ensure they're safe. While this was our original vision for our service, Device Tracker Plus is now used in various other ways such as by employers to monitor field employees. 

If you have received a message and you don't recognize our company there will be two possibilities. 

1 - Accident

Oops! It could be the case that someone has entered the phone number that they want to track wrongly. Don't worry, if you think this is the case just ignore the message. There is no way of a person tracking your phone simply by sending the message to you. We've built in several security features to prevent the wrong person being tracked

2 - Attempt to anonymously track

Anonymous tracking is fundamentally against our terms of service. As a company our primary concern is safety, that's why we've created a safety app. Anonymous tracking infringes upon the safety of others and so our product cannot and must not be used in this way. If you have received a message, as stated above, you don't need to worry. Whilst someone may have attempted to set up your phone to be tracked, there is no way of them doing this by simply sending the message to your phone. If the app has been installed on your device, you will be able to see the Device Tracker Plus icon on your screen among your other apps (see below). If you do see this, delete the app, this will immediately stop tracking. We would request that you CONTACT US as well. We will attempt to locate account that has been used erroneously and shut it down.