If you have a subscription and are wondering how to install the app on a device just follow this simple step by step guide:
1 – Log into your account
2 – Visit the Tracking section
3 – Click on the link 'Add A Device' - you will be adding the device your wish to track.
4 - Are you on the device you wish to track? or not? Please select the correct option:
5 - The next step is to set up this device, so enter a unique name here. If you are NOT on the device you wish to track them please proceed to step 7.
Please ensure to select YES on the toggle button if you wish this device to have full access to tracking and features or NO if you wish to limit account access.
Click here to find out more about Account Access
6 - You are nearly up and tracking, If you are on the device you wish to track and have clicked this button, all you need to do now is follow the links to download the app onto the device. Open the app once it’s installed. You’ll be asked if the app can use your location – please say ‘Always’
ANDROID USERS: when prompted, enter the unique pin number: ******
APPLE USERS: log in with the email address and password used to set up the Device Tracker Plus account
You’re done! Tracking will now start on this device and you will be able to see this device in your device list.
7. If you are NOT on the device you wish to track and have clicked this button, all you need to do now is copy and paste the following link that appears at the base of the page and contains your unique number (example below) in an email or text message and send it to the device you wish to register: